Candle Lanterns FAQ
Q: Which UCO Candle Lantern is best for me?
A: Our Original Candle Lantern is still our most popular and is best
for general backpacking and winter camping. The Candlelier Lantern is
best for car camping, home and patio use (including emergency and power
failure use), and is excellent for larger groups when backpacking and
winter camping. The Mini Candle Lantern is ideal for weight conscious
backpackers, and for travelers who want to be able to buy candles along
the way.
Q: How do I get replacement parts for my candle lantern?
A: Replacement candles and glass are available at retailers of the UCO
Candle Lanterns, as well as at REI and Campmor. We will gladly guide
you to a local source if you call, write, or e-mail us.
Q: Why use a candle lantern rather than a flashlight or headlamp?
A: UCO Candle Lanterns provide hours of warm, reliable light. There
are no batteries to go dead and discard, no bulbs to burn out and no
switches to fail. Candle lanterns work very well in cold conditions where
battery powered lights fail quickly. Candle lanterns produce significant
heat, which helps reduce tent condensation during winter camping trips.
Q: How do I clean excess wax from my candle lantern?
A: Excess or spilled wax can be removed from the lantern by chipping
or scraping it off with a blunt object. This is easier if you first place
the part with the wax on it in a freezer for 10-20 minutes until the
wax becomes brittle. You can also remove wax by heating until just hot
enough to cause melting and blotting with absorbent material.
Q: What makes UCO Candles special?
A: UCO has spent countless hours developing our special candles. Wax
formula, wick size, and other features were specially engineered to make
this the ideal candle for our lanterns. Other candles can "melt
down" prematurely due to improper wax formula. Other candles can
leave significantly more soot on the heat shield compared with our candles.
Be sure to ask for UCO candles at your favorite outdoor retailer.
Q: How do candle lanterns compare with liquid fuel or propane lanterns?
A: Candle lanterns operate completely silently, unlike gas and propane
lanterns which are generally quite loud. The warm golden colored flame
of a candle lantern is much more pleasing to the eye than the harsh white
mantle of gas and propane lanterns. Our Candlelier Lanterns produces
enough light with its 3 candles to light a large tent or campsite.
Q: Are candle lanterns safe?
A: Yes, as long as you follow our directions and keep them away from
flammable materials. The enclosed design protects the flame from coming
in direct contact with other materials, and the handle keeps the lantern
a safe distance below tent canopies when suspended in a tent. Be sure
not to touch the heat shield when the lantern is burning, or until it
has had sufficient time to cool after use. Never leave a burning candle
unattended.
Q: If I travel abroad, will I be able to find UCO candles?
A: UCO Candles are available in most European countries, and many Pacific
Rim countries such as Japan, Australia, and New Zealand, etc. - look
for them in outdoor and camping stores in most major cities. If you are
traveling to more remote countries be sure to bring spare candles with
you (or use our Mini Lantern which uses readily available tealight candles).
Q: How can I get a spare copy of the instruction manual for my UCO Lantern?
A: Just phone or e-mail us and we will send one out right away at no
charge.
Q: My candle lantern has a retailer's logo on it - is it the same as
the UCO Candle Lantern?
A: UCO makes many private label versions of our Candle Lantern including
REI, L.L.Bean, E.M.S. among others. You can identify the UCO Candle Lantern
by its unique spring loaded candle tube and housing. UCO's name
appears on the base of all Candle Lanterns made by UCO.
Q: How can I get more information?
A: If the answer you need isn't here, please contact us at the address
and phone number below, or e-mail us. We are always glad to hear from
our customers, and we value your questions as much as your feedback.
Thanks!

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